Contact us

What VoltGuide can help with

You can contact VoltGuide if you are trying to figure out who to call, what to ask, and what kind of job you may be dealing with. We help homeowners, including new immigrants and non-native English speakers, take the next step without pressure.

We can help with common situations like:
- power problems in part of the home
- frequent breaker trips or an outdated panel
- adding or moving outlets
- EV charger installation
- rewiring questions in an older home
- urgent electrical problems that need fast attention
- understanding what details to gather before you ask for quotes

If you already know you need help now, you can start here: get matched.

If the problem is urgent, see emergency electrical for what to do next. If you smell burning, see smoke, see sparks, or someone got shocked, stop using that circuit and call a licensed electrician now. If there is smoke or fire, call 911.

What we do not do

It is important to be clear. VoltGuide is not an electrician or electrical contractor. We do not perform electrical work, design systems, pull permits, inspect work, or approve whether something is safe or up to code.

We also do not give step-by-step DIY wiring instructions. Electrical work is dangerous and regulated. Do not open the panel, replace breakers, or try to fix wiring yourself. Hire a licensed electrician.

What we can do is help you get organized so you do not get rushed or confused:
1. Help you describe the job in simple words.
2. Help you understand common cost ranges and what changes the price.
3. Match you, at no cost, with electricians you can contact and compare.
4. Remind you to verify the license yourself and get the scope and price in writing before any deposit.

For general hiring tips, read our hiring guide.

What to include when you contact us

The more clearly you describe the problem, the easier it is to match you with the right pro. Keep it simple. You do not need technical language.

Please include:
- your name and best phone or email
- property ZIP code
- whether this is a house, condo, apartment, or rental
- a short description of the problem or project
- when you need the work done
- whether the issue is urgent
- photos, if they help explain the problem

Helpful examples:
- "Two kitchen outlets stopped working after the microwave ran."
- "I need a 200-amp panel upgrade for an older home."
- "I want a Level 2 EV charger installed in the garage."
- "Parts of the house have old wiring and I want quotes for rewiring."

Please do not send sensitive information like Social Security numbers, bank account numbers, or card details.

If you are still figuring out the type of job, these pages may help:
- panel upgrades
- rewiring
- EV charger installation

What happens after you reach out

We try to keep the process simple and honest.

1. You tell us about the job. Basic job and contact details are enough.
2. We help narrow down the kind of electrician you may need.
3. We match you with participating electricians. Matching is free to you.
4. You compare replies, availability, and written estimates.
5. You choose who to hire. You are in control.

A few important truths:
- Electricians often charge $50-$130 per hour or a flat rate per job.
- A service call is often $120-$400.
- Real pricing depends on the panel, wiring, scope, materials, permits, and your area.
- You should ask for the price and scope in writing before any deposit.

If you want a better feel for typical ranges before you talk to anyone, see costs.

Before you hire anyone

This is where many homeowners save money and avoid trouble.

• Hire only licensed, insured, and bonded electricians.
• Verify the license yourself. Do not rely only on a business card or text message. Use how to check an electrician license.
• Ask whether permits are needed and who will handle them.
• Get the full scope of work in writing.
• Make sure the written price says what is included, what could change the price, and what cleanup or patching is not included.
• Do not hand over final payment until the work is complete under your agreement.

Permits and code rules vary by city and county. A licensed electrician should know the local process, but you should still ask questions and keep copies of paperwork. For a simple overview, read electrical permits explained.